What are my delivery options?

Standard delivery                                        -        £3.99

Europe standard                                          -        £7.99

International standard                                  -        £11.99

Do I have to pay customs charges on my order?

Please be aware that any custom charges are applied at the discretion of the carrier and local laws. You, as the customer hold full responsibility to pay custom charges and such charges will not be covered by Our Girl. For more information we’d suggest getting in touch with your local customs office, so you’re not surprised if there are any unexpected delivery charges at your end.

I haven't received my order

If you haven’t received your order within the expected time frame for your region/country, please get in touch with us at and we will help locate your parcel.


Please Note: There be some delays with shipping as inline with government guidance we are operating at reduced staff members. With this being said we advise up to 14 days turnaround time for your order to be delivered. However, please rest assured that we are working hard to ensure you receive your item(s) on time!

We would like to thank you for your continued business and support during this time. 

With love, Our Girl x