What are my delivery options?
Standard delivery (2-3 days) - £3.99
Next day - £4.99
International standard - £6.99
When will I receive my order? UK SHOPPERS
If your chosen item is in stock, please expect to receive it within 1-3 days depending on whether standard or next day shipping was chosen.
When will I receive my order? INTERNATIONAL SHOPPERS
If your item is in stock, you will receive your parcel within 5-7 working days.
Do I have to pay custom charges on my order?
Please be aware that any custom charges are applied at the discretion of the carrier and local laws. You, as the customer hold full responsibility to pay custom charges and such charges will not be covered by Our Girl. For more information we’d suggest getting in touch with your local customs office, so you’re not surprised if there are any unexpected delivery charges at your end.
I haven't received my order
If you haven’t received your order within the expected time frame for your region/country, please get in touch with us at firstname.lastname@example.org and we will help locate your parcel.